Privacy Policy
PRIVACY POLICY
Last Updated: January 1, 2025
OUR COMMITMENT TO PRIVACY
At KDD Nutraceuticals, Inc. ("Company," "we," "us," or "our"), we understand the importance of your privacy. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website at [www.anti-na.com] (the "Site"), purchase our supplements, or interact with us online.
Our Privacy Policy has been developed as an extension of our commitment to combine quality nutraceutical products and services with integrity. By using our Site, you represent that you have read, understood, and agree to the terms of this Privacy Policy. If you do not understand or do not agree to be bound by this Privacy Policy, you must immediately leave the Site.
Each time you visit the Site, the current version of this Privacy Policy will apply. We recommend checking the date of this Privacy Policy and reviewing any changes since the last time you visited the Site.
THE INFORMATION WE COLLECT
When you visit our Site, we collect two types of information: personal information you actively choose to disclose ("Active Information") and information not visible to you that arises out of your browsing of our Site ("Passive Information").
1. Personally Identifiable Information
Personally Identifiable Information is information that identifies and is reasonably linked to you. Such information includes:
- Contact Data (such as your name, mailing address, and email address)
- Demographic Data (such as your age, gender, and preferences)
- Financial Data (such as your credit/debit card number and expiration date)
We do not collect Personally Identifiable Information without your knowledge. Our Site does not gather Personally Identifiable Information from you without your knowledge.
A. Registration
When you register to become a customer or create an account, we collect Personally Identifiable Information (such as name, address, email address, telephone number, and payment information). This information is securely stored and may be accessed on our website. You are assigned an identification number and select your own password – both are needed to enter the Site and to access your information. Please safeguard your password in a secure location as we are not responsible for breaches into the system when access is willingly provided.
B. Ordering
When you place an order for products, we collect Personally Identifiable Information (such as name, contact and billing information, credit card, and other transactional information). We use this information to deliver your order, process payment, and to communicate the status of your order.
C. Credit and Debit Card Storage
Credit and debit card information collected at registration or for product orders is used only to process payment for the transaction and, generally, is not retained on our Site. However, you may voluntarily elect to securely store multiple credit cards to be used for future purchases.
D. Surveys and Promotions
Occasionally, you may voluntarily provide Personally Identifiable Information to complete surveys and questionnaires or to participate in user polls. We use this information to improve our products and services and to ensure that we're providing accurate disclosures. We may also use your Personally Identifiable Information to provide you newsletters and other marketing information that coincide with your preferences. You may customize your marketing preferences, or let us know if you do not wish to receive any promotional materials, by adjusting your subscriptions and email options on the Site.
2. Passive Information
We store and collect various types of passive information on an aggregate and anonymous basis. This information may include such technical information as it pertains to your Internet protocol address, your device operating system and browser type, cookies, and an address of a referring website or any other path you take to reach our website.
Aggregate Information
This refers to information that does not, by itself, identify you as a specific individual. Such information would include the Uniform Resource Locator ("URL") of the website that referred you to our Site, your Internet Protocol ("IP") address (a number automatically assigned to your computer whenever you surf the web), your operating system and browser type, and any search terms that you enter on our Site. Our web server aggregates this information in order to monitor the level of activity on our Site, evaluate its effectiveness, and improve the content of our Site to make your visit an easy and enjoyable experience.
We may collect, compile, store, publish, promote, report, or otherwise disclose or use any Aggregate Information, provided that such information does not personally identify you. We do not correlate any Personally Identifiable Information with the Aggregate Information that we collect on our Site. If we do correlate any Aggregate Information to you, it will be protected like any other Personally Identifiable Information under this Privacy Policy.
INFORMATION OBTAINED FROM THIRD PARTY SOURCES
We may receive information about you from other sources. The types of information and sources may include:
- Vendors: We may receive contact information and demographic information from our vendors, such as through our email and text message campaigns.
- Payment Service Providers: Payment information such as updated credit card number and expiration dates from your bank or credit card company which we use to keep our records current and service you better.
- Delivery Service Providers: Delivery details such as updated delivery and address information from our carriers which we use to keep our records current, process orders, deliver your next purchase, and service you better.
- Social Media Services: Information that you publicly post on our social media pages.
- Other Third-Party Sources: Information from data aggregators and public databases.
COOKIES
Cookies are a feature of web browser software that allows web servers to recognize the computer used to access a site. They are small pieces of data stored by a user's browser to simplify subsequent interactions with the site. This makes it easier for a user to move from site to site and to complete transactions over the Internet.
Our Site utilizes cookies to collect information about how our Site is used. Passive Information gathered may include the date and time of visits, the site pages viewed, time spent at our site, and the sites visited just before and just after visiting our Site. If you do not wish to transmit "cookie" information about yourself, you may turn off the cookie function in your web browser.
Our Site's servers also automatically identify your computer by its Internet Protocol address, which is a unique string of numbers that are assigned to your computer by your Internet Service Provider. The IP address may be used to address problems with our server or to gather broad demographic information about our users. We passively collect your IP Address.
HOW WE USE THE INFORMATION COLLECTED
Broadly speaking, we use Active Information for purposes of administering our business activities, such as the fulfillment of orders or services, customer care and support, and supplying other products or services we think might be of interest to our users.
We use Passive Information to gather information about our users and to enhance our Site to make it easier, faster, and friendlier for users. Additionally, cookies help us better understand the usage pattern of the people that visit our Site, which helps us improve our services.
We reserve the right to use Active and Passive Information to prevent, detect and investigate fraud, security breaches, or any other potentially prohibited or illegal activity.
We may use any Active Information or Passive Information provided to contact you about various changes to our Site, new services, features or products we offer. If at any time you do not wish to receive such information, you may "opt-out" of doing so by adjusting your email settings in the back office of the website.
SHARING OF PERSONALLY IDENTIFIABLE INFORMATION WITH THIRD PARTIES
Except under the following circumstances and otherwise as set forth in this Privacy Policy, we will keep your Personally Identifiable Information private and will not sell it or share it with third parties.
- Disclosure in Connection with Services: We will disclose your Personally Identifiable Information to those who provide services to us in the operation of our business such as the performance of technical, administrative and data processing tasks such as hosting, billing, fulfillment, and data storage and security.
- By Law or to Protect Rights: We disclose Personally Identifiable Information when required to do so by law, or in response to a subpoena or court order, or when we believe in our sole discretion that disclosure is reasonably necessary to protect our property or rights or the property or rights of third parties or the public at large.
- Legally Required Law Enforcement, Judicial and Administrative Agency Disclosures: We will disclose Personally Identifiable Information as necessary to comply with judicial and administrative orders, subpoenas, Civil or Criminal Investigative Demands, Administrative and Regulatory Demands and other legal obligations.
- Fraud Prevention: We may share Personal Information necessary to the prevention of fraud, illegal activities, and security breaches. Because of this, it's possible some of your personal information may be shared with fraud prevention agencies.
- Business Transfers; Bankruptcy: We reserve the right to transfer all Personally Identifiable Information in our possession to a successor organization in the event of a merger, acquisition, bankruptcy or other sale of all or a portion of our assets. Other than to the extent ordered by a bankruptcy or other court, the use and disclosure of all transferred Personally Identifiable Information will be subject to this Privacy Policy.
- Unpaid Accounts: If you fail to pay any balance owed to us for products ordered, we may, as permitted by law, report your Personally Identifiable Information, including without limitation your unpaid balance, to consumer credit reporting services, collection agencies and others.
THIRD PARTY ADVERTISERS
We may disclose anonymous information about user habits to third party advertisers on our Site. The advertisers may use this information to help tailor their ads to your interests and preferences.
HOW WE SECURE ACTIVE AND PASSIVE INFORMATION
We secure your personal information by using reasonable efforts to prevent unauthorized access or disclosure, or accidental loss of Active and Passive Information. Individual postings on this Site and other communications to our office via email or standard mail may not be secure unless we advise you that security measures are in place prior to your submission of information. Therefore, if you choose to communicate with us through these means, you are assuming the risk of doing so and we respectfully request that you do not send or post sensitive information through these means.
ACCESSING AND CORRECTING YOUR INFORMATION
We take reasonable measures to ensure that any Personally Identifiable Information we collect on our Site is accurate, current, complete, and reliable for its intended use. If you wish to update or otherwise correct Personally Identifiable Information provided to us, you may edit your information online through your account settings.
PROTECTING YOUR INFORMATION
We acknowledge your trust and are committed to take reasonable steps to protect Personally Identifiable Information provided from loss, misuse, and unauthorized access. We employ physical, electronic, and managerial processes to safeguard and secure your information.
It is your responsibility to safeguard the password you use to access our Site and to promptly advise us if you ever suspect that your password has been compromised. We strongly encourage you to change your password regularly to prevent unauthorized access. Because your identification number and password are specific to you, you acknowledge sole responsibility for any and all use of our Site conducted with your identification number and password.
LINKS TO OTHER WEBSITES
Links to third-party websites may be provided solely for your information and convenience or to provide additional shopping for various other goods and services. If you use these links, you will leave our Site. This Privacy Policy does not cover the information practices of those websites nor do we control their content or privacy policies. We suggest that you carefully review the privacy policies of each site you visit.
CHILDREN'S PRIVACY PROTECTION
We take special care to protect the privacy needs of children and encourage parents to be an active participant in their child's online activities. Our Site does not target and is not intended for children under the age of 18, and we will not knowingly collect Personally Identifiable Information from them. If we discover personal data from a child through our site, we will eliminate that data.
NOTICE TO CALIFORNIA RESIDENTS
California Consumer Privacy Act (CCPA) Notice
Residents of California have certain rights with respect to their Personal Information:
- Right to Know: You have the right to request that we disclose to you the specific items of Personal Information that we have collected about you. You can make this request by writing to us, see address below.
- Right to Delete: You have the right to request that we permanently delete your Personal Information from our records. To request deletion, please write to us, see address below.
- Right to Opt-Out of Sale: We do not sell your Personal Information to any third party or parties. Although we do not sell your Personal Information, you have the right to request that we not sell your Personal Information.
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights. We will not:
- Deny goods or services to you
- Charge different prices or rates for goods or services
- Provide a different level or quality of goods or services
- Suggest that you will receive a different price or rate for goods or services or a different level or quality of goods or services
Your California Privacy Rights
California residents also have the right under California Civil Code Section 1798.83 to request information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us with "California Privacy Rights" in the subject line.
SHOPIFY PLATFORM
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products to you. Your data is stored through Shopify's data storage, databases, and the general Shopify application. They store your data on secure servers behind a firewall.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Payment
If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express, and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
DISPUTE RESOLUTION
This Privacy Policy is governed by the laws of the State of California. The offer extended by this Privacy Policy, and any acceptance of its terms, shall occur in [Your County], State of California. Any dispute arising from or relating to this Privacy Policy shall be brought in the courts of the State of California residing in [Your County]. Each party to a dispute arising from or relating to this Privacy Policy shall bear his/her/its own attorney's fees, costs, and expenses.
If a visitor to this site wishes to bring an action for the breach of this Privacy Policy, he/she shall do so on an individual basis. Visitors waive all rights to bring an action on a class or consolidated basis.
CHANGES TO THIS POLICY
We reserve the right to amend or change this Privacy Policy at any time at our sole discretion. Any updates or changes to the terms of this Privacy Policy will be posted on our Site and the date of the newest version posted below. Please check back frequently, especially before you submit any Personally Identifiable Information at our Site, to see if this Privacy Policy has changed.
By using our Site, you acknowledge acceptance of this Privacy Policy in effect at the time of use. When material changes or amendments are made to the Privacy Policy, we will announce the same at our home page for a period of 30 days following implementation of the amended Privacy Policy.
YOUR USE OF OUR SITE MEANS THAT YOU ACCEPT THE PRACTICES SET FORTH IN THIS POLICY. YOUR CONTINUED USE INDICATES YOUR AGREEMENT TO THE CHANGES.
CONTACT US
If you have any questions about this Privacy Policy, please contact us at:
KDD Nutraceuticals, Inc.
3972 Barranca Pkwy, Ste J-159
Irvine, CA 92606